Crowne Plaza Knoxville Downtown University By Ihg Location
401 West Summit Hill Drive, Knoxville, United StatesGuest reviews
Guest reviews are submitted by our customers after their stay at Crowne Plaza Knoxville Downtown University By Ihg
Louise
2022-04-04
We loved this clean hotel with a nice lobby.
Andy
2022-07-04
The venue is pretty, it offers delicious breakfast and has comfortable location just off Knoxville, restaurants.
Milton
2022-02-28
I appreciated the room, it was newly renovated.
Bernard
2022-05-29
The staff was accommodating and the great breakfast was provided. The room was really fine, super beds. Incredible location to old city. I liked a great restaurant with a local menu.
Ben
2021-09-21
Unbeatable location, beautiful building, we loved well-appointed rooms. The food was savoury for breakfast. Service was excellent in the great city center hotel.
There was uncomfortable bed in my room.
Ernest
2021-11-21
Hotel had fine lobby. The room I booked was updated and available with a great view.
Kenneth
2021-04-19
The hotel is perfect, has fabulous staff and location.
Otto
2021-05-20
My favorite hotel in Knoxville, the stuff was well-mannered. I liked the reception, it was warm. Relaxing property in a walkable area, near bars and restaurants.
John
2021-06-20
I loved our stay, the staff were classy and the location was fab. There was a modern restaurant, a market and stores next door. Bright view, a lovely balcony, incredible bed, too. Extremely convenient hotel, efficient service.
Fred
2021-08-19
Convenient hotel, good and absolutely perfect rooms. Staff was willing to help and some of them were outstandingly accommodating. Huge suite and really comfy bed. The breakfast was REASONABLY GOOD and offered lots of items. Five star location at a moderate distance from a public park.
Jack
2020-09-14
Very clean rooms and helpful stuff. It was nice to have coffee & tea making machines and a refrigerator available. Emilia, where you can eat, is just a walk down to the hotel.
Thomas
2020-10-22
Staff was friendly and room overlooked city. Very easy to get from McGhee Tyson airport, just 19 miles...
Thomas
2021-04-14
We really loved our time here. All in all, it was amazing base for traveling to Knoxville. We took a king room and it had heating, a small fridge and a writing desk. Bar staff went the extra mile for us...
James
2020-05-22
Lots of restaurants to eat close by, like Tupelo Honey that was only 5 minutes' walk away.
Frank
2020-04-22
location within 1 mile of thompson. the hotel was situated near the knoxville bus stop, just 5 minutes walking distance. it was definitely 3 stars for us.
Jon
2020-06-24
overall we enjoyed our stay and would recommend. we had a car, so 5 minutes drive to james white fort. downtown knoxville district is a good choice and absolutely worth visiting.
Harold
2020-07-24
30 minutes' drive to the airport. 3-star hotel in Knoxville;)))
9.0 
Review score
Based on 559 reviews
Main Features
Crowne Plaza Knoxville Downtown University By Ihg Amenities
-
General
No smoking on site - Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Toilet for disabled
- Fire extinguishers
- Key card access
-
Dining
In-room breakfast - Restaurant
- Bar/ Lounge area
-
Leisure & Sports
Indoor swimming pool - Sun loungers
- Fitness centre
-
Crowne Plaza Knoxville Downtown University By Ihg Guest Services
Pet amenities available - Room service
- Housekeeping
- Dry cleaning
- Welcome drink
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
-
Room Amenities
Air conditioning - Heating
- Sitting area
- Tea and coffee facilities
- Free toiletries
- Sink
- Flat-screen TV
- AM/FM alarm clock
- Cots
- Children's menu
- Carpeted floor
